Troubleshooting

Troubleshoot your problems

+2

6 articles in this collection
Written by Geoff, Adeline Jin, Gopi Premachandran and 2 others

Cambridge GO Login issues

How to resolve login issues when accessing Cambridge Go Publisher Interactives.

Written by Lucy Chen
Updated over a week ago

Textbook missing content in offline reader

Text & images are missing from certain pages when using the offline reader

Written by Adeline Jin
Updated over a week ago

Error "E_AUTH_BAD_DEVICE_KEY"

Fixing the error message E_AUTH_BAD_DEVICE_KEY on offline readers

Written by Gopi Premachandran
Updated over a week ago

Error "E_ACT_NOT_READY"

Fixing the error message E_ACT_NOT_READY on offline readers

Written by Gopi Premachandran
Updated over a week ago

Books Skew-Whiff in Microsoft Edge

Some books don't look great in Microsoft Edge

Written by Geoff
Updated over a week ago

How to take a screenshot

Guide to taking screenshots on your device

Written by Jennifer McKee
Updated over a week ago