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Troubleshooting

Troubleshooting

Troubleshoot your problems

Geoff avatar Adeline Jin avatar Gopi Premachandran avatar +2
6 articles in this collection
Written by Geoff, Adeline Jin, Gopi Premachandran and 2 others

Cambridge GO Login issues

How to resolve login issues when accessing Cambridge Go Publisher Interactives.
Lucy Chen avatar
Written by Lucy Chen
Updated over a week ago

Textbook missing content in offline reader

Text & images are missing from certain pages when using the offline reader
Adeline Jin avatar
Written by Adeline Jin
Updated over a week ago

Error "E_AUTH_BAD_DEVICE_KEY"

Fixing the error message E_AUTH_BAD_DEVICE_KEY on offline readers
Gopi Premachandran avatar
Written by Gopi Premachandran
Updated over a week ago

Error "E_ACT_NOT_READY"

Fixing the error message E_ACT_NOT_READY on offline readers
Gopi Premachandran avatar
Written by Gopi Premachandran
Updated over a week ago

Books Skew-Whiff in Microsoft Edge

Some books don't look great in Microsoft Edge
Geoff avatar
Written by Geoff
Updated over a week ago

How to take a screenshot

Guide to taking screenshots on your device
Jennifer McKee avatar
Written by Jennifer McKee
Updated over a week ago
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