Troubleshooting

Troubleshoot your problems

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4 articles in this collection
Written by Geoff, Jennifer McKee, Lucy Chen and 1 other

Troubleshooting "Blank" NextGen Reader

Whitelisting requirements for the NextGen Readers are slightly different

Written by Geoff
Updated over a week ago

Cambridge GO Login issues

How to resolve login issues when accessing Cambridge Go Publisher Interactives.

Written by Lucy Chen
Updated over a week ago

Textbook missing content in offline reader

Text & images are missing from certain pages when using the offline reader

Written by Mark Pirro
Updated over a week ago

How to take a screenshot

Guide to taking screenshots on your device

Written by Jennifer McKee
Updated over a week ago