If you are having issues logging into your Box of Books account via the school portal, please follow the below steps
Please confirm you are trying to log in to the correct school portal associated with your school. The school name will be displayed prominently on the login page
Please confirm you have entered your email address and password correctly when attempting to log in to the school portal
Clear your browser's cache. For instructions on how to do this, please follow the below link for the relevant browser you are using - Google Chrome, Safari or Microsoft Edge.
If the above steps still haven't resolved your issue, please provide a screenshot of the login issue you are having to our customer support team, as well as your email address, school, and year group