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In-App Support

Where to find and access in-app support

Jennifer McKee avatar
Written by Jennifer McKee
Updated over a week ago

Box of Books provides in-app support to help solve any operational or technical issues that may arise.

You may notice on some pages there’s a small messaging icon located at the bottom right corner.

Support messages sent through this are generally responded to within a couple of business hours, but often a lot quicker.

Accessing in-app support is through either:

  • Box of Books' Help Page or;

  • Your School’s dedicated portal or;

  • Within the offline reader (MacOs, WindowsOS, iOS) 

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