Problem: 

On certain books some texts and images appear to be "cut off" or missing on the MacOS reader.

This is because the book is showing certain layers on the page rather than all layers.

Solution

In most instances there's an online reader version for the book. We encourage you to use Box of Books' online reader where possible for the best experience and handy features such as rich notes!

However, if you must use the offline reader for offline access, a temporary fix is to change the zoom levels, and scrolling up/down on the MacOS reader for the book. This will display the missing content. 

Different books will require a different zoom level to temporarily fix this issue.

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